Comments on: Technology and Bunker Hill Tactics

By: Paul Johnston

Paul Johnston — Wed, 23 Sep 2015 12:11:01 +0000

I love the analogy thank you! It made me think of the civil war as well. A major contributor to the north winning the civil war was communication. The Telegraph was key to passing critical information from the battlefield. Coupled with the strategic development of railways it enabled the North to immediately request supplies and troops and report enemy positions, and then had the means to deploy resources quickly and accurately.

Business lessons can be learned from this history. The use of the Militia’s smooth bore muskets support the need to adapt to new demands, the telegraph reinforces the effectiveness of communication directly from the front line and down from leaders. The railway development teaches us to deploy both strategically and tactically.

By: Mike Havel

Mike Havel — Sun, 21 Jun 2015 15:54:18 +0000

Thanks, I love reading history and getting the story behind the story.

Usually a new hire will bring to our attention features and options we were not aware we had. I have encouged out of office one day tech class, and they have always paid off.

One of the best ideas we set up a few years ago was a “sales” email address, with all emails received in that email address forwarded to a sales2 email address. The sales2 address is viewed by the managers and myself. We can view customer communication, but the responsibility is still with order entry.

Allows management to review, be aware, and get involved when needed.

We only view sales2 and delete. Deleting from sales 2 does not delete from the orginal sales email address.

By: Technology and Bunker Hill Tactics | The ExitMap | Transition Planning for Business Owners and their Advisors

Sun, 21 Jun 2015 13:12:50 +0000

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