Giving Referrals: Fire and Forget?
We all appreciate getting referrals. There is a feeling of gratification in knowing that someone thinks enough of your work to send a friend or associate your way. Referrals are usually the life’s blood of most small businesses. When I … Read More »
Healthcare Reform: Managing What You Measure
The Affordable Care Act (Obamacare) expanded health coverage to millions of people. It did little or nothing to control costs, and is just the tip of the iceberg in improving the quality of care. Think about how you select your …Read More »
Could We Stamp Out Entrepreneurship in America?
In a recent Special Report on the Nordic Countries, The Economist notes that some Californian citizens pay taxes equivalent to those of Sweden. The Swedes, however, at least receive an excellent educational system and free health care in return. The … Read More »
Santa Boss: The Role of a Business Owner
Ebenezer Scrooge was visited by three ghosts, so it’s fitting that I tackle the issue of the holidays three times. We’ve discussed terminations close to the holidays, and the custom of dispensing year-end bonuses. But in the end Dicken’s Scrooge was … Read More »
Year End Bonuses: Incentive or Entitlement?
It’s time for our annual discussion of the Holiday bonus.I pine for the days of my spiritual ancestor Ebenezer, who was offended at the expectation that he would pay Cratchit a whole day’s wages without receiving any work in return. One year … Read More »
An Independent Look at the Election
The biggest disappointment of last Tuesday’s election, as I opined in an article by the San Antonio Express News, is that on Wednesday the national political landscape still looked a lot like it did on Monday. I tried to write … Read More »
Atlas Shrugged and the Imperial Presidency
“Atlas Shrugged – Part II” was released on Friday. Those of you who read this column regularly know that I’m a fan of Ayn Rand, although I place myself far short of devout Objectivism. I’ve sported “Who is John Galt?” license plate … Read More »
Management and Teachers: Accountability Requires Authority
In Chicago, the city and the teachers’ union are approaching an agreement. Interestingly, neither side said that the strike was over wages. (According to NPR, the average teacher makes just over $76,000 a year, and will receive a raise of … Read More »
Politically Speaking: Do Small Business Owners Have a Voice?
The political parties have completed their prime-time convention pageantry, and are buckling down for the 60 day dash to the election. Both profess to be focused on the”little guy,” the middle class backbone of America. One party says that you … Read More »
Employ People; Don't Adopt Them
I cringe when a business owner tells me “Our company is just like a family.” I have a family, and thankfully my business is nothing like them. Family members have the right to unconditional love. They can make mistakes (and … Read More »
