Leadership

Three Rules for Small Business

A few days ago a discussion on LinkedIn’s “Small Business Accelerator” group asked “What are the three things a small business owner should focus on?” As challenging as any business is, the basics remain the same for everyone. We provide goods or services, …
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1,2,3 Red Light!

Last week I was a guest on Jim Blasingame’s Small Business Advocate show. The topic was a riff on my article of a couple of weeks ago about excising infectious employees. One of the issues that we discussed was identifying a …
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Why Great Salespeople Make Lousy Sales Managers

It’s been said so many times that (at least I hope) it is a business axiom on the same level as “cash is king.” Promoting your best salesman to sales manager is guaranteed to cost you a great salesman and …
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Happy Ostara: Owner Infallability

The origins of Easter are lost to history. I don’t mean the Christian holiday celebrating the resurrection of Jesus, or even the Jewish holiday of Passover which it matches on the calendar. In fact, the name Easter is a derivative …
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Cutting Out Employee Infection

A client found himself in an unenviable position. The cancer of negativity had spread through his management team. He knew the sources, and was prepared to clean house. Where should he start? First, some background. The company was a bootstrap …
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Employee Investment Takes Time

Despite millions of dollars in revenue and expenses, an NBA team is a small business. A coach gets 15 positions (12 active and three reserve) with which to field a winning organization. As in any small business, every player has an important role. While some …
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Are Entrepreneurs Smarter, or just Gutsier?

The vagaries of my reading habits had me reading two “How I did it” books last week; Ed Whitacre’s “American Turnaround” and Dave Ramsey’s “EntreLeadership.” Both men are justifiably proud of their achievements, but their differing paths to success are striking. …
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Leaner and Meaner (Part 4): Beating the Big Guys

If your small business depends on excellent employees, how can you attract and retain them against the resources of larger corporations? In our previous installments of this Leaner and Meaner series, we’ve talked about how the pressures of running a business today …
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Leaner and Meaner (Part 3): Investing in Employees

Employees are free agents. As a business owner you wouldn’t sell your customers at a loss because in past years you made a profit. Neither should we expect employees to get better at their jobs without expecting compensation commensurate with their current …
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Leaner and Meaner (Part 2): Retaining Good Employees

Last week we discussed the post-recession challenges that face business owners, and the economic and demographic shifts that mean we need to run our companies better than we ever have before. Between 2008 and 2010 many business owners faced a task they had …
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