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Business Perspectives

Dirty Laundry and Taming the Media

The longer this virus goes on, the more I am reminded of Don Henley’s 1982 song “Dirty Laundry.” A friend and his wife declined an invitation to come over for a glass of wine (OK, maybe a bottle) on the …
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Morlocks and Eloi and the Virus

As I interact via Zoom and telephone with clients, family and friends, I keep thinking of H.G. Wells’ The Time Machine. As a life-long science fiction fan, I see our surreal living situations born of the world-wide coronavirus epidemic as …
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They Called it a "Classic!"

I’ve been meaning to share this review for a few weeks. Martin Zwilling is the founder of Startup Professionals and a contributor to Forbes, Business Insider, Inc. Magazine, The Huffington Post and Entrepreneur. He recently posted a second review of …
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Exit Planning

Exit Strategies - The Road Less Traveled

The road less traveled is often a misimpression when considering a transition from business ownership. Surveys show that roughly 85% of owners expect their exit to happen via a sale of the business to a third party. A third-party sale …
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The AI role in Exit Planning

Is there an AI role in Exit Planning? The media is packed with stories about Artificial Intelligence. According to the stories, because a smart search engine (which is essentially what a Learning Language Model [LLM] is,) can pass a Bar …
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Delegation and Depth - Company Readiness for Exit

Delegation and depth are critical when presenting your business as a buying opportunity. For many business owners, exit planning means getting the company ready for sale to a third party. There are a number of approaches to enhancing preparedness for …
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Managing Employees

Contingency and Continuity Planning

When business consultants talk about preparing for unforeseen problems, they frequently commingle the terms contingency and continuity. The terms are not synonymous, and there are important differences between them. Contingency Planning Contingency planning is generally accepted to mean how a …
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An Employee Retention Culture

Do you have an employee retention culture? Finding and keeping employees is exceptionally tough at present. Some are working remotely and being poached by employers in another state, others are listening to the pundits saying that employment is a seller’s …
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Do you Suffer from Decision Addiction?

Do you suffer from decision addiction? The typical business owner lives on dopamine.  According to WebMD: Dopamine is a type of neurotransmitter. Your body makes it, and your nervous system uses it to send messages between nerve cells. That’s why …
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Marketing and Sales

The New Information Direction: Push Over Pull

Ever since we started using computers in virtually every business, we’ve been putting data into them. Unfortunately, the issue has been getting information back out. In the middle 1980’s I ran a manufacturing company together with a couple of Australians. They thought …
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Help Your Friends, Not Your Competitors'

I hear it all too often. “A customer just called us for a quote. They have always done business with our competitor. We’re going to give them our best deal, and see if we can take their business.” Before you …
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Small Businesses Fantasies: Service

As an evangelist for small business, I am the consumer equivalent of the locally-grown food movement. I spend as much of my discretionary income as possible with the owned-and-operated businesses in my area. As a consultant and coach to owners, I also …
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