Tag Archives: employees

Five Steps to Defining an Employee’s Authority

When we delegate authority to an employee, we are actually delegating the power to make decisions. We all want employees who think for themselves, at least when their decisions work out in a way we like. When they don’t, we … Continue reading

Posted in Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , | 1 Comment

One Response to Five Steps to Defining an Employee’s Authority

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Do Titles Make Leaders?

You’ve promoted a great employee beyond his capabilities. He is putting in long hours, but appears unable to keep up with the new responsibilities. In fact, he doesn’t even seem to understand what those responsibilities are, or what they should … Continue reading

Posted in Entrepreneurship, Leadership, Managing Employees, Strategy and Planning | Tagged , , , , , , , , , , , , , | 1 Comment

One Response to Do Titles Make Leaders?

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Do Leaders Need Titles?

When should an employee be promoted? Over the years, I’ve often had this conversation both within my own companies and with owner-clients. An employee is handling responsibilities above his or her official job description. We naturally want to acknowledge the effort, … Continue reading

Posted in Entrepreneurship, Leadership, Managing Employees | Tagged , , , , , , , , , , | 5 Comments

5 Responses to Do Leaders Need Titles?

  1. Pingback: Do Leaders Need Titles? | The ExitMap | Transition Planning for Business Owners and their Advisors

  2. Mark says:

    Great post John:

    I fully agree, Promotions are much better received when they are “earned” in the hearts and minds of the peers. Although, this can’t always be the case; it is ideal whenever possible.

    Far too many times in the corporate world I have seen promotions given that were not deserved; ultimately demoralizing key members of the organization.

  3. From my experience a title and $5.95 will get you a cup of coffee at Starbucks. A leader creates an emotional link with his workplace team and excels without a change in business cards.

  4. i agree mostly, John, but where I disagree is where an inappropriate title and/or job spec leads others in the organization to resist and even undermine the efforts of a leader to the point of doing damage. Good Leadership qualities will generally motivate the team and help them see the virtues of the results being sought, but in most organizations, there are those who refuse to see the light and are only interested in protecting their turf and “superior” level in the organization. An appropriate title and job spec makes the role of the leader clear to all.

  5. Linda Christ says:

    Great post and great discussion.
    Shows it not such an easy decision. Different things motivate different people – some the title, some the money and some probably all the recognition

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We Can’t Legislate Job Skills

“Why can’t we find enough good people to hire?” As a consultant to business leaders, I hear this complaint with increasing frequency. From  tradesmen to programmers, and from executives to scientists, we seem to be lacking a workforce with the … Continue reading

Posted in Business Perspectives, Economic Trends, John's Opinions, Managing Employees, Politics and Regulation, Strategy and Planning | Tagged , , , , , , , , , , , , | 6 Comments

6 Responses to We Can’t Legislate Job Skills

  1. Great article. I agree that the numbers have to be skewed that government is reporting. And I believe our Govt. is the biggest problem. Our Unemployment laws need to be seriously revised. If someone works and then gets seriously sick or injured, it makes sense to help them with unemployment for a longer period of time, because they earned it. We need to address the younger people. We have two MAJOR issues:
    1. Is the fault of our society and their parents — this younger working age generation are spoiled rotten and suffering from a severe case of ENTITLEMENT. I see it every day. Why should they work hard, or even show up to work, when Daddy just bought them a new car, and pays for everything.
    2. It is way too easy to file and collect unemployment, and it lasts too long. I post an ad on Craigslist at least once a month. The amount of responses is usually pretty good. However, I’m lucky if 1 in 6 scheduled interviews even show up. And even then, they usually don’t ever show for the job I hired them for. And I know what their doing — they’re checking off the box that they’re “looking, but can’t find anything” so they can continue receiving unemployment. I can vouch that there are more jobs than people, but it sure doesn’t seem that way.

  2. Pingback: We Can’t Legislate Job Skills | The ExitMap | Transition Planning for Business Owners and their Advisors

  3. Nor can we legislate respect, work ethic, self-motivation and personal responsibility. Recently read an article stating we are who we are by the age of 12. Parents are the key to improving the workforce, not the school, government or the day care provider. Children are not possessions like cares or houses. They are a lifetime commitment and one’s enduring legacy of their contribution to society.

  4. Great Article. A subject that is close to my heart, and as a matter of fact, is what made this country so great..in the first place..” The Middle Class”. Where is the middle class, did they just disapear, and the jobs that went with them disapear as well. Is the new generation so spoiled, that they refuse to work? Does it make more finacial sense to go on longterm unemployment, wellfare or disability, than to get a JOB?

    The wriing in already on the wall, just look at the numbers. Who’s fault is it…you might ask….An even better question is how do we FIX it.

    • John F. Dini says:

      The fix is complex and long-term. I see no signs that the entitled class will go away, since their parents are leaving them something like 15 trillion dollars. For many, that points to another generation to follow of kids who never had to scratch to make it. They may look up one day and find that they’ve been passed over. Those who wake up and follow market needs (STEM, trades, non-legal mid-market professionals) will be the new middle class regardless of their socioeconomic background.

  5. Lou Thomas says:

    Great article. Being self-employed, myself as a contractor for 40 years I have to keep up on all of the changes in construction. Many times it is online courses from manufactures. It has to be a personal thing if you want to keep up. People need to be self motivated to get a head in this world.

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Why Do We Hate Salespeople?

A recent episode of “Downton Abbey” included a new servant tasked with passing out canapés at a dinner party. “Try one of these,” he quietly suggested to a guest. “I’m told they are quite good.” He was immediately pulled aside … Continue reading

Posted in Customer Relations, Entrepreneurship, Incentives, Leadership, Managing Employees, Marketing and Sales, Sales | Tagged , , , , , , , , , , , | 4 Comments

4 Responses to Why Do We Hate Salespeople?

  1. John H. says:

    If salespeople are hunters in a business culture dominated by farmers, why do I hate being interrupted by ill-prepared, gum chewing, robo-call driven telemarketers? I have managed several very successful sales teams, even started my career in a sales capacity. On a DISC chart I am shown to be a blend of task oriented and influencing. And I am the rainmaker in my own company today, successfully closing introverts and extroverts alike.

    People hate salespeople because (1) most of them really stink at their profession, and (2) the craft is deemed something anyone can do.Don’t believe me? Name the one university in the entire USA that offers a degree program in Sales. Can’t, can you?

    Our nation’s corporations and privately owned businesses all depend on sales people. Every mobile phone store, every insurance agency, every capital goods manufacturer… there are literally tens of thousands of sales positions through out the country. But few of them provide any real or substantive training and fewer still put quality over quantity. And most play the numbers game.

    The real answer- there is simply no alignment between the decision maker’s preference of behavior and the cold call that too many companies still reply on. Cold calling (not so affectionately known as interruptive selling in my office) dates back to a time when the telephone was new and novel, and product or service information was harder to obtain. Add to this today people have to do more with fewer resources (fewer people) and trying to pitch them while they are under a deadline makes little sense.

    Even less if you are unprofessional and ill-prepared.

    At the risk of appearing to steal your blog, here is an article I wrote some time ago, and believe to be accurate today. http://zenmarketinginc.com/just-effective-cold-calling-anyway/

  2. Pingback: Why Do We Hate Salespeople? | The ExitMap | Transition Planning for Business Owners and their Advisors

  3. Neil Arthur says:

    John H: as a career salesperson / sales manager / CEO leader I could not agree with your more. Preparation for ‘making the sale’ is sorely lacking in just about every industry. I thought you might like to know that at least one public university does offer sales degrees, http://www.utoledo.edu/business/ESSPS/. I believe I have heard of others. Can’t vouch for any of them but that they exist is a good sign for raising the bar.

  4. Harry says:

    This statement in your post summarizes it – The best salespeople are focused on serving a customer’s need. People hate sales people because they forget this and try to push their products or services down customers throats without understanding their needs. Those who ask questions first and understand customers issues and needs before offering them the products are the ones who will be loved by customers.

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