Tag Archives: marketing

Can You Build Your Business in Half the Time?

I had an unusual coincidence happen last week. Speaking to prospective new members of The Alternative Board (TAB), I wound up with three CPAs in the same meeting. They were from three different smaller firms, and all three identified their current … Continue reading

Posted in Customer Relations, Marketing, Marketing and Sales, Sales, Strategy and Planning | Tagged , , , | Leave a comment

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Trimming the Customer Tree

Anyone who has shopped for a live Christmas tree knows the drill. They have some on display, but none look exactly like what you want. You start looking through the trees that are still bundled up. If one looks promising, … Continue reading

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The Man (or Woman) Who Knew Too Much

Most businesses need salespeople. Most salespeople need to know what they are selling. This leaves many owners on the proverbial horns of a dilemma. Should they hire a great salesperson and teach him the business, or should they take someone who … Continue reading

Posted in Customer Relations, Managing Employees, Marketing, Marketing and Sales, Sales | Tagged , , , , , | 1 Comment

One Response to The Man (or Woman) Who Knew Too Much

  1. Gerald Gaenslen says:

    John,
    As a sales and marketing manager for 30+ years, I couldn’t agree more with your insight. It’s far more important to hire a “salesman” and let him sell than to move a technician or even a marketing person into a sales position. I’ve learned the hard way!
    While it’s often good to have the experience of walking a mile in another’s shoes, the sales to manufacturing doesn’t work, just as the manufacturer to sales wouldn’t work either.
    Thanks, Gerald

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Credibility in the Lobby

I typically visit over a dozen businesses a week. Only a few have media articles about themselves in the lobby. When I ask the others, they typically answer “Oh sure. We were written up a few years ago. I have … Continue reading

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Service Needs to be a Defensible Territory

The UN air strikes against Gaddafi’s forces raise an obvious question. Why Libya? Although we believe Qaddafi is a really bad guy, there are plenty of other players in North Africa and the Middle East that have to rank somewhere … Continue reading

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