Category Archives: Leadership

Is It All About the Money?

If you have more than ten employees, and an outside observer (like me) asks them confidentially to say in one word what their boss cares about the most, what do you think they will answer? We’d like to think that answer … Continue reading

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An Army of One

Hollywood has done an excellent job of defining what it takes to be an action hero. George Smiley, the grey civil servant of John Le Carre’s spy novels, is a protagonist, but not a hero. Heroes are cast in a distinct … Continue reading

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Absence Makes the Heart Grow Fonder (Not!)

When you are in love, separation from your loved one is painful. The longer you are separated, the more you want to be together. The saying is attributed to Thomas Haynes Bayly, a popular (but fairly light weight) writer of … Continue reading

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Are Mistakes Good?

“Experience is a dear teacher, but only a fool will learn from no other.” Benjamin Franklin Business owners learn a lot from their experiences. As a friend says, “Experience is what you get when you don’t get what you want.” … Continue reading

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The (pen)Ultimate Hire

Every sane business owner will acknowledge that there is a point at which his or her own skills are no longer sufficient to grow the business beyond its current level. The revenue point where that happens differs by industry, but it frequently begins at … Continue reading

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