Tag Archives: small business advice

Mission, Vision and Values: Weighing in on the Definition War

The other day during a continuing education class, the old argument came up again. “These are the kind of things that belong in a company’s Vision Statement,” the instructor said. “I thought they were Mission Statement kind of things,” replied … Continue reading

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One Response to Mission, Vision and Values: Weighing in on the Definition War

  1. Rene says:

    As a business we have explored all of these as well …and most recently, like Monday revisited them. We mused about listing our values and principles on our website…and then there is part of us that says Actions speak louder than words…In the South it is popular to decribe someone and note that they are a "good christian". This always struck me as odd, in that if you have to proclaim it all the time, it must not be clear or in alignment with the persons actions. I think is is great to write all of this down and to reflect on it and review it for alignment but I am not so sure these statements aren't just glossed over by the public as propaganda/marketing machine …I will have to experience it for myself.

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I Guess I are One…Finally!

I just read Malcolm Gladwell’s book “Outliers.” Like The Tipping Point and Blink before it, he gives a very readable and fresh insight into things you thought you knew, or kind of thought you knew but never really applied logic to, … Continue reading

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One Response to I Guess I are One…Finally!

  1. Anonymous says:

    I have to wonder whether 10,000 hours really is the magic number. Each of us has a different hunger for knowledge and a varying commitment to learn and grow. Some get 5,000 hours of experience and will truly become proficient at their task whereas some will get 1 hours experience 10,000 times and never master anything.

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If You are a Victim; You are Guilty.

Let’s say you own a small Italian Restaurant. Fifteen tables. Pasta, Pizza, beer and wine. Not really a white tablecloth place. More like plastic red and white check tablecloths with Chianti bottles and drippy candles. On a good Saturday night … Continue reading

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2 Responses to If You are a Victim; You are Guilty.

  1. Anonymous says:

    "Your data is encrypted? Law enforcement sources tell me that decryption programs to defeat the current levels of credit card security can be bought for $125 on the web and installed in 15 minutes."

    Your law enforcement friend is uneducated in this topic, I work in data forensics- simple PGP or RSA encryption would have solved this problem.
    http://news.softpedia.com/news/FBI-Unable-to-Decrypt-Brazilian-Banker-s-Data-145640.shtml

    Perfect example above, from recent news- and thats a cheap encryption suite. Like I said your law enforcement buddy needs to quit talking about things he does not understand.

    They key is to;
    1. use intelligent passwords on all systems and equipment
    2. protect the transmission and reception of cc data
    3. protect your customer, dont let your waiters wonder off with a credit card, have managers be on the lookout for skimmers

    Think like a criminal, its not that hard, how would you steal from your own business?
    Then work on that weakness.

    Criminals evolve, you must as well.

  2. Todd A. Marquardt, Esq. says:

    Very informative. Even a proactive business owner may not have known about the risks to accepting credit cards. Thanks.

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A Goal isn’t a Finish Line

I was going over some productivity numbers with a long term client. “Remember when our goal for this was 2000 man hours?” he said. “Now we are below 1200, and closing in on 1100, and with greater volume!” Everywhere we … Continue reading

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No! No! Bad employee! No!

A very successful plaintiff’s attorney once told me that there were two keys to getting a settlement in a class action product liability suit. The first was to find the smoking gun. Somewhere, an employee had told someone not to … Continue reading

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