Does Technology Help or Threaten Small Businesses?
A small computer service company wants to sell Microsoft software licenses to its customers. They send an employee to become certified in licensing. (Microsoft offers some 600 variants.). As soon as they purchase a license, however, Microsoft begins soliciting that customer … Read More »
Productivity Declines: Does it matter?
According to the U.S. Department of Labor, as reported by Bloomberg, employee productivity dropped last quarter at a 2% annual rate. The common wisdom is that we have pushed an overstretched workforce as far as we can, but there could … Read More »
Computer Technology: Curse You, Bill Gates!
Every business is held in thrall to its computer technology. In most white-collar environments a computer crash comes with the added expense of employees sitting dumbly at their stations, unable to function. When a function of our business becomes a core … Read More »
Is Distribution Dead?
It’s difficult to talk to any owner of a small distribution business without hearing complaints about competition from the Internet. Their criticisms are pretty universal, regardless of the goods being distributed. “Customers call with prices they claim to have found … Read More »
Being Brave in a Brave New World
In the first three posts in this series I’ve outlined a number of reasons why the American economy is unlikely to grow in the next few years. All of my reasons are factual. The numbers don’t lie, and these numbers can’t be … Read More »
The Catch 22 of IT management
Are you big enough for an “in-house” IT professional? With the rising cost of service by outside firms, many smaller businesses are trying to hire someone to take care of their technology needs. Of course, many small businesses are still … Read More »
"Intuitive" Doesn't Work for Organization
Apple Computer has become the most valuable company on the planet by making products that are “intuitive.” Most Apple fans brag that you don’t even need a user’s manual to get started on their products. Intuitive is a relative term. … Read More »
Here Comes Subscription IT...Like it or Not!
It was one of those conversations that changes my perception of my business and an industry in minutes. A client who owns an IT company was discussing his strategic model. “I can’t continue to serve the SMB market like we … Read More »
Big Brother is So 2000, but...
Big Brother is Old News This could easily be a post about technology invading our lives. How we are watched and examined and manipulated through out electronic connectedness. But why? If you aren’t aware of the erosion of your privacy … Read More »
The Black Donut Hole
Recently, there has been renewed attention to the work of Corrado Gini. An Italian Facist, he published in 1012 the Gini coefficient, a measurement of income equality among a nation’s citizens. As happens in the media, one publication picked up …Read More »
