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As a business owner, you know what it’s like to lie awake at 2 a.m. Maybe it has happened when you are excited and full of new ideas for your business. More often, it’s because you are worried about issues you will face the next day. Sometimes, it’s because you just woke up with the solution to a problem. I’ve experienced all those emotions about my businesses over the years. Awake at 2 o’clock? is where I share them with you, and hopefully help with answers that will let you sleep.
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Tag Archives: business planning
Dealing with “Malaise”
This starts out sounding like doom and gloom. It isn’t. I have come to the realization that the world of small business ownership is changing, and we have to change with it. For the next few weeks this column will … Continue reading
Posted in Thoughts and Opinions
Tagged business planning, business strategy, economy, leadership, small business advice
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“Intuitive” Doesn’t Work for Organization
Apple Computer has become the most valuable company on the planet by making products that are “intuitive.” Most Apple fans brag that you don’t even need a user’s manual to get started on their products. Intuitive is a relative term. … Continue reading
Posted in Leadership, Management
Tagged business planning, employees, management, small business advice
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Here Comes Subscription IT…Like it or Not!
It was one of those conversations that changes my perception of my business and an industry in minutes. A client who owns an IT company was discussing his strategic model. “I can’t continue to serve the SMB market like we … Continue reading
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Big Brother is So 2000, but…
Big Brother is Old News This could easily be a post about technology invading our lives. How we are watched and examined and manipulated through out electronic connectedness. But why? If you aren’t aware of the erosion of your privacy … Continue reading
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Black Swans and Small Business Plans
The term “Black Swan” has become immensely popular on Wall Street and in the media to designate a rare occurrence. Google “Black Swan Japan earthquake” (which is popular enough that Google will fill in the last 11 or 12 letters … Continue reading






John,
Excellent read this morning…it is a fine balancing act, I agree. As a business owner who manages the costs of experienced techs…and very savy customer base…the days of having a bench are over. As cloudy the field of providers gets, it comes down to who you trust and who locally can fix the problems or the business falters!
Then there’s “The Cloud” and SA’s own Rackspace.
May I probably repost that to one of my websites on this subject matter? I’d link back to the unique, needless to say. Let me know by mail what you think.
Well stated. Our company has been in an ‘outsourced’ network administration relationship for 3 years. We pay outsource network administration, patching, backup, disaster recovery, desktop and email support for 25 workstations and 7 servers. Compared to the cost of a full time skilled position including benefits we have a IT budget savings and the added benefit of a ‘resource team’ to turn to for insight on latest and greatest.
Yo I really like your site. I linked to your articles on my site about the PSP 3000 so my readers will go to your articles hopefully.
As you have pointed out timely(or immediate) access to accurate information has become critical to successfully operating our businesses. The break and fix model for maintaining our computer systems is not feasible. If there are any companies in industries that don’t have the need they will very soon. The question is not if a business needs someone to be constantly be monitoring their systems who knows immediately what to do if the is a disruption, but who will it be. It is highly likely that businesses will soon have a combination of internal resources, contracted services and services provided from the cloud (now that 3rd and 4th generation access is constantly at our finger tips.