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As a business owner, you know what it’s like to lie awake at 2 a.m. Maybe it has happened when you are excited and full of new ideas for your business. More often, it’s because you are worried about issues you will face the next day. Sometimes, it’s because you just woke up with the solution to a problem. I’ve experienced all those emotions about my businesses over the years. Awake at 2 o’clock? is where I share them with you, and hopefully help with answers that will let you sleep.
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Tag Archives: employees
The Psychology of Fresh Paint
A bit more remains to be said about business owners who are gun shy about doing things in anticipation of an economic recovery. An owner mentioned to me the other day that he wanted to redecorate his conference room and purchase … Continue reading
Posted in Marketing and Sales
Tagged business ownership, employees, leadership, small business
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Off to Planet Ten!
I confess to being a fan of really, really good “B” movies. What is a good, bad movie? It’s one that knows it’s a bad movie, and lets the audience know that it knows. I haven’t seen it, but Piranha … Continue reading
Posted in Leadership, Management
Tagged business ownership, business strategy, employees, leadership, management, small business advice
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Whose fault is it?
In small business, we tend to give out titles with aplomb. You can be a manager. You’re a director. You are a vice president. When there are few levels to differentiate between, it seems meaningless to attach a lot of … Continue reading
Posted in Leadership, Management
Tagged business ownership, employees, leadership, management, small business, small business advice
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No! No! Bad employee! No!
A very successful plaintiff’s attorney once told me that there were two keys to getting a settlement in a class action product liability suit. The first was to find the smoking gun. Somewhere, an employee had told someone not to … Continue reading
Posted in Leadership, Management
Tagged business ownership, employees, management, small business, small business advice
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Accountability vs. Guilt
While discussing oil rig disaster in the Golf Of Mexico the other day a friend exclaimed “Someone needs to go to jail for this!” While I understand his anger about the massive economic and environmental damage involved, his comment illustrates … Continue reading
Posted in Leadership, Management
Tagged business ownership, employees, leadership, management, small business, small business advice
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Even with the threat of 25-30% Medicare cuts this year, I stayed on plan with new and replacement equipment, some technology was costly. While competitors put money in their pockets and did no capital improvements and investments in leading edge technology awaiting Congress's yes or no on Medicare reimbursements,we once again took the leadership position and have won a significant amount of business this year with this new technology, more than enough to absorb any future cuts. Competitors? they're just figuring out what is happening and scrambling to upgrade with fewer accounts on their side.
Sometimes when the market says hold up, that's when you charge.