Tag Archives: business ownership

My Interview with Robert Morris: Part 1

Robert Morris is the number one reviewer of business books for Amazon.com. A few weeks ago he posted a great review of Hunting in a Farmer’s World, and asked if he could interview me. Bob’s questions were really fun, and the interview … Continue reading

Posted in Customer Relations, Incentives, John's Opinions, Leadership, Managing Employees, Sales, Strategy and Planning, Uncategorized | Tagged , , , , , , , , , , , , , | Leave a comment

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Google, SEO and the Yellow Pages Game

When the Yellow Pages were a primary source of advertising for small businesses, they had a nifty sales technique. If an advertiser was doubtful about the value of an ad, their sales rep would offer a special telephone number to track how much business … Continue reading

Posted in Customer Relations, Entrepreneurship, Marketing, Marketing and Sales | Tagged , , , , , | 2 Comments

2 Responses to Google, SEO and the Yellow Pages Game

  1. Ray Walker says:

    Perceptive & so true

  2. Todd Marquardt says:

    Well done sir. Thank you for looking out for small business. Every dollar counts for us. We don’t have the luxury of throwing good money down the drain.

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Meetings Part IV: Action!

Meetings are for the sole purpose of making decisions. Sharing information is important, but there are many far more efficient and cost effective ways to do it. As an aside, unnecessary meetings are frequently excused by “But if I send a … Continue reading

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Meetings Part III: The Meat of the Meet

We will presume that you’ve started your meeting with the proper preparation, as discussed in last week’s column. Now it is time to get into the business of the meeting, the meat of the meet as it were. This week, we will … Continue reading

Posted in Business Perspectives, Managing Employees, Strategy and Planning | Tagged , , , , , | 1 Comment

One Response to Meetings Part III: The Meat of the Meet

  1. David Basri says:

    One more item for the “meat of a meeting”. Punctuality. A company I was with in the ’80s charged $1/minute after 3 minutes. The money went in a jar (literally) and when there was enough we all went out for a round of drinks after work. This policy did not hurt anyone financially, but it had a huge positive impact on punctuality.

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“Death by Meeting”

Meetings  are often a painful necessity, but they are a necessity none the less. What makes a “good” meeting? The saying “Death by meeting” is common enough. Patrick Lencioni authored a book with that title in 2004, but I remember it … Continue reading

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