Tag Archives: small business

The Ghost of Ebenezer

Last week three of my clients implemented staff reductions. All three are financially healthy service companies, but they had far more capacity than they had work to fill it. In a service company, of course, capacity means people. Naturally there … Continue reading

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Gifts are not incentives, and incentives shouldn’t be gifts

I knew a couple who owned a company with about 20 employees who had what may be the worst incentive distribution plan I’ve ever seen. The company gave out large holiday bonuses every year at the company party, which was … Continue reading

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2 Responses to Gifts are not incentives, and incentives shouldn’t be gifts

  1. Brad says:

    John, Merry Christmas! I continue to appreciate your insights into small business ownership and the disease of entrepreneurship. It is true that many of us struggle as business owners at this time of the year, missing the target and the meaning of the Season.

    Thanks for your continued friendship, and all the best for the New Year!

    Brad Elmhorst
    Direct Hit Data, Inc.

  2. airhawker says:

    Great post John. Sounds like our family business over the past 40 years! Your post definately opened my eyes and got me to re-think our holiday party and bonus program for tomorrow night!

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A 35K guy is a 35K guy…

I had breakfast with a client this morning. He was planning a new training initiative for his sales team. “How much do the make now?” I asked. “About $30,000 to $35,000 a year.” he replied. “What are you trying to … Continue reading

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  1. Paula Waxman says:

    John- Hope you and the family are well! I love what you wrote and it is absolutely true.
    I recently promoted someone to “take over” running the parties for my business which as a caterer, is a pretty significant move for me and for “him.” I am sharing 30% of the net from each party plus he receives pay for the party as well (about $120 bucks for each party). I have asked him to pursue bringing in business as well. He will receive an additional bonus for each gig he brings in. I can see that is where he will fall short, unable, uninterested or uncomfortable going out and selling. I think I offered way too much between the 30% and salary and now the incentive of an additional bonus isn’t really having an effect because he is making enough and certainly more than he has made before.
    I can’t afford to bring a salesperson in to this small business, that means it still falls on my shoulders.

    • John F. Dini says:

      Good to hear from you, Paula. I hope you are all doing well. Yes, there is really no motivational technique other than self-motivation. Those who have it look constantly to improve and do better (although it isn’t always money.) Those who are satisfied are satisfied. You can’t make them unsatisfied.

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Attrition Opportunities

A client of mine used a great term in a conversation last week. Someone asked him if he had instituted any reductions in force (layoff, for those on the receiving end) in his company. “No,” he replied “but we’ve had … Continue reading

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Jerry West on dealing with tough times

Sorry I’ve been away. Actually, I wrote this to post last week and forgot to publish it. Lately I’ve been telling business owners a story from an interview I did with Jerry West during his tenure as GM for the … Continue reading

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  1. Cheryl H says:

    Very poignant post. I agree that globally this seems to be the age of re-evaluation. With technology moving as fast as it does, the topics on which we are experts today could very well be irrelevant by tomorrow. You make a good point about not brooding, all we can do is rethink and move forward. Thanks again for a post, looking forward to your next!

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