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As a business owner, you know what it’s like to lie awake at 2 a.m. Maybe it has happened when you are excited and full of new ideas for your business. More often, it’s because you are worried about issues you will face the next day. Sometimes, it’s because you just woke up with the solution to a problem. I’ve experienced all those emotions about my businesses over the years. Awake at 2 o’clock? is where I share them with you, and hopefully help with answers that will let you sleep.
John F. Dini, CExP, CEPA
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Small business owners are the Hunters of the 21st century. We are 3% of the US population, and yet we create over half of all American jobs. As Hunters, we may not be inclined to manage by the numbers or stick to systems. Are you a Hunter or a Farmer?
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How prepared are you to exit your company?
The Assessment breaks down the four major categories of exit readiness; Finance, Planning, Operations and Revenue/Profit.
Tag Archives: business strategy
Lots of Jobs – Where are the Workers?
The South Texas region has an unemployment rate of somewhere between 5.2% and 5.8%, depending on exactly where you are located. Employment in certain highly desirable professional technology occupations is officially over 100%. Finding entry-level employees in South Texas is … Continue reading
8 Responses to Lots of Jobs – Where are the Workers?
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“We’ll Just Agree to Disagree”
A CEO was having a discussion with one of his top executives a few weeks ago. He felt strongly that the executive needed to take a certain course of action as soon as possible. The Vice President explained that the … Continue reading
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Can You Outgrow Customers?
When you start a company, it’s like shopping at the supermarket when you are very hungry. Everything looks good. Any suspect might be a prospect. Any prospect is worth pursuing, and your ideal customer is anyone who is willing to pay you for … Continue reading
One Response to Can You Outgrow Customers?
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Great article on growth and customer “FIT”. Your reference to going to the supermarket when you are hungry is dead on when starting a business from scratch. Anything and everything is a good opportunity and job. As we have grown, we have been fortunate enough to improve the quality of our customers, replacing some of our original customers for many for the reasons you mentioned. As we have grown, we have also made changes for one other important reason.
As our business has matured, we have a much clearer Vision, Mission and Strategic Plan and unfortunately, some of the customers that helped us start our business no longer align with our current and future plans. While many of us strive to support them for too long, when a customer no longer fits, it’s typically not a fit from either side and prolonging the inevitable isn’t in anyone’s best interest. It’s just a tough decision to let go of good customers that no longer fit your business!
I totally agree with trying to match the good customers with another provider, one that better fits their needs and whom they better align with.
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Who Owns the Portal?
We are 30 years into the computer revolution, which I am arbitrarily marking as beginning in the mid-1980’s, when Apple II and IBM compatible (286) computers began to show up on the desks of people who weren’t in the “computer room.” … Continue reading
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Wrestling with Ethics
The head of a rep firm approaches the owner of a small manufacturing company for whom they sell. One of his salespeople has an opportunity for a huge order with a multinational company, but the purchasing manager has indicated that the … Continue reading
2 Responses to Wrestling with Ethics
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I own my company so I am in a position to decide better than some other may be , however my standard in life has always been honesty, expected of myself , my kids and my employees. It has worked for me , yes it has been a difficult choice at times but I sleep well and have never had to be looking over my shoulder. Its choice I do not regret and the great kids I have and long term employees, some for over 20 years , I think is a tribute to that as I am now appraching retirement. Integrity is everything as trust is wjhat business is and should be built on.
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I am a recently promoted SVP at a company that still does business with a handshake. Of course we do the requisite paperwork but if we say we have a deal and shake we won’t later accept a “better deal” because no paperwork was done upfront. I also served 26 years in the military and the one phrase that sticks in mind from day one until my retirement is ” Do the right thing even if no one is looking.” Being ethical in today’s business climate can be challenging but the cost of losing your integrity can be very high.
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John,
Interesting article, same sort of thing is happening in the UK. Check this book out as it sheds some light on the issue: The case for working with your hands by Mathew Crawford.
This has been happening in Australia for a while John. We have the whole new situation of rising unemployment combined with increasing skills shortages. The new catch cry is that we are ‘warehousing’ our youth in educational facilities that don’t produce workforce-ready employees. To make it worse, out minimum wages here are US $16.37 an hour. Plug that into the payroll of a USA small business and see what happens!!!
Unfortunately, businesses will have to look outside their country and possibly bring in entry level employees. As a small business, you have to find the way to get the work done and this can be accomplished with H-2B Visas, a Visa that was scarce in 2007 when the U.S. had a boom. Large companies have always relied on these Visas, now small businesses are also taking advantage of them. We hate to have to hire outside our country, but, when a business cant find the workers in the U.S., they have no choice.
The Colleges and Universities have an extreme disconnect with the business world. We are looking for programmers and the schools are investing 4 years in these students and they still don’t have the skills. It still takes us 6-12 months of training before they are ready to work on their own. I could probably take an average Joe with no experience and invest a little over 12 months and be in the same position. It is a shame.
You can add this one to your anecdotes, we have been trying to get “decent” workers to offset H2B visa workers. We scaled down to decent as we love to have experienced workers, due to the lack of applicants able to pass a drug screening test or background test. Of all efforts of posting available positions in the “decent” category, we were able to interview 10, hire 6, of which 3 showed for first day of work.
For those of us with children in college, this is a fairly depressing realization. I am not surprised by it. I think that the writing is on the wall. Even Harvard is now offering deals to incoming students because it is getting harder and harder to determine if the price of higher education is really going to pay off in the end. For now, I am hopeful that engineering majors will remain in high demand… somewhere beyond MacDonalds.
Lastly, I read John Dini’s recent post about the challenges SMBs in Texas are having filling jobs in areas like construction and manufacturing. His assumption is it’s because there are too many people with degrees in Psychology and an insufficient number of technically trained people to fill these positions. No where in his, or your, posts do you consider what all emerging middle class societies experience- young people don’t want to perform menial jobs. Our youth are growing up with technologies and conveniences our parents thought was the stuff of science fiction.
I have to contest your response John, unless you replace “menial” with “manual.” I agree that younger folks have little attraction to working in noisy, dirty, hot or cold environments, but I wouldn’t characterize a master electrician’s, plumber’s or machinist’s six-figure income as menial.